ARL has released the Organization of Scholarly Communication Services, SPEC Kit 332.
Here's an excerpt from the press release:
The Association of Research Libraries (ARL) has published Organization of Scholarly Communication Services, SPEC Kit 332, which explores how research institutions are currently organizing staff to support scholarly communication services, and whether their organizational structures have changed since 2007, when member libraries were surveyed about their scholarly communication education initiatives. This SPEC Kit covers who leads scholarly communication efforts inside and outside the library, the scholarly communication related services that are offered to researchers, and which staff support those services. The publication also looks at how the library measures the success of its scholarly communication services, including demonstrable outcomes of these services.