Jeff Moon has published "Developing a Research Data Management Service—A Case Study" in Partnership.
Here's an excerpt:
Publicly-funded, researcher-generated data has been on the front burner lately, driven by a variety of factors, including evolving funding-agency policies and journal publisher requirements. In this context, Queen's University Library (QUL) developed and implemented a Research Data Management (RDM) Service to meet researchers' needs. This process is described here, framed around four main themes: planning, building, educating, and doing.