Ithaka S+R has released A Day in the Life of a (Serious) Researcher: Envisioning the Future of the Research Library .
Here's an excerpt:
Beyond this, the library is not even the best starting point for envisioning the library. A better starting point is to develop an understanding about the lives and information practices of the scholars and students who depend on the library in all its shapes and forms. Therefore, in this Cornell project, we looked at what academic researchers do day-to-day and how they acquire, use, and share information in the course of their daily activities. From our interpretations of these data we imagined new models.