James G. Neal has published "Prospects for Systemic Change across Academic Libraries" in the latest issue of the EDUCAUSE Review.
Here's an excerpt:
Similarly, we must raise the question of why the overwhelming majority of academic libraries in the United States continue to maintain a full suite of technical services operations. The acquisition, management, cataloging, preservation, and digitization of library resources—the mass-production aspects of library work—should be integrated into a network of regional service agencies. This would enable efficiencies and quality that may not be achievable on the local level. But more important, doing so would release staff resources to be focused more aggressively and productively on working with the user and on partnering in the learning and research work of the campus.
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