Cynthia Hodgson has published "Open Access Infrastructure: Where We Are and Where We Need to Go" in Information Standards Quarterly.
Here's an excerpt:
There's no doubt that open access is here to stay, but the underlying infrastructure needed to support and sustain OA publishing is still very much in its development stages. This article, through a series of interviews with experts in the OA arena, highlights some of the major areas of infrastructure that are needed including institutional policies, compliance tracking and reporting, publishing tools, new economic models and licensing, and sustainability.
Digital Scholarship | "A Quarter-Century as an Open Access Publisher"