Will Owen and Sarah C. Michalak have published "Engine Of Innovation: Building the High Performance Catalog" in Information Technology and Libraries.
Here's an excerpt:
In our local consortium, the Triangle Research Libraries Network (TRLN), librarians have deployed the search and faceting services of Endeca to enrich the discovery interfaces. We have gone beyond augmenting the catalog through the addition of MARCIVE records for government documents, by including Encoded Archival Description (EAD) finding aids and selected (and ever-expanding) digital collections that are not easily discoverable through major search engines. We have similarly enhanced services related to the discovery and delivery of items listed in the bibliographic database, including not only common features like the ability to export citations in a variety of formats but also more extensive services such as document delivery, an auto-suggest feature that maximizes use of Library of Congress Subject Headings (LCSH), and the ability to submit cataloged items to be processed for reserve reading.
Both students and faculty have embraced e-books, and in adding more than a million such titles to the UNC-Chapel Hill catalog we continue to blend discovery and delivery, but now on a very large scale. Coupling catalog records with a metadata service that provides book jackets, tables of contents, and content summaries, cataloging Geographic Information Systems (GIS) data sets, and adding live links to the finding aids for digitized archival and manuscript collections have further enhanced the blended discovery/delivery capacity of the catalog.
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