Steven Inchcoombe has published "The Changing Role of Research Publishing: A Case Study from Springer Nature" in Insights: the UKSG Journal.
Here's an excerpt:
Using Springer Nature as a case study this article explores the future of research publishing, with the guiding objective of identifying how such organizations can better serve the needs of researchers and those that support researchers (particularly academic institutions, institutional libraries, research funding bodies and academic societies) as we work together to help advance discovery for the benefit of all. Progress in four key areas is described: improving the publishing process, innovating across science communication, driving the growth and development of open research and adding value beyond publishing. The aim of this article is thus to set out a clear vision of what research publishers can achieve if they especially focus on addressing researchers’ needs and apply their considerable resources and expertise accordingly.
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