Sarah Severson and Jean-Sébastien Sauve have published "Crowding the Library: How and Why Libraries Are Using Crowdsourcing to Engage the Public" in Partnership.
Here's an excerpt:
This article is written from a Canadian University library perspective with the goal to help the reader engage with the current crowdsourcing landscape. This article’s contribution includes a literature review and a survey of popular projects and platforms; followed by a case study of a crowdsourcing pilot completed at the McGill Library. The article pulls these two threads of theory and practice together—with a discussion of some of the best practices learned through the literature and real-life experience, giving the reader practical tools to help a library evaluate if crowdsourcing is right for them, and how to get a desired project off the ground.
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