- Design, develop, and maintain the library website using the library’s content management system (Springhare).
- Lead ongoing usability testing on the library website. Work with library management, students, faculty and other stakeholders to coordinate and administer tests, analyze feedback, incorporate changes to the library website and communicate results.
- Ensure the library’s web-based content adheres to web accessibility standards.
- Administer online databases and associated middleware (EZ Proxy, OCLC Knowledge Base, Tipasa, etc.).
- Troubleshoot and resolve complex connectivity issues: authentication, database and e-journal changes, subscription platform changes, network and IP issues, etc.
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