Head, Infrastructure Operations at Emory University


Reporting to the Chief Technology Officer for Emory University Libraries and the Museum (EULM), the Manager of Information Technology – Infrastructure Operations oversees and manages the staff and operations within Infrastructure and Operations for EULM, ensuring compliance and uniformity across the division’s technologies and systems. This role involves close collaboration with other managers and the Director of Digital Programs and Client Services to ensure smooth processes and system integrations. Key responsibilities include managing the Infrastructure and Operations unit, comprising application support analysts and systems administrators, and ensuring consistent and visible documentation and IT processes. The manager also provides strategic direction for technology infrastructure implementation, integration, monitoring, and support for Emory University Libraries and Museum (EULM).

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Author: Charles W. Bailey, Jr.

Charles W. Bailey, Jr.