Under limited supervision, performs software front-end design, programming, and other tasks required for the ongoing maintenance and enhancement of Library Technologies (LT) software systems, primarily in support of digital media services delivery. Serves as high-level technical support resource for software systems, including the Avalon Media System, coordinating with librarians, local support providers, Avalon partners and adopting institutions, and other frontend support providers as needed, as well as with other LT technical staff. Diagnoses problems reported by users and makes and tests software code changes to correct problems.
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