Ho is the lead author of the "Open Access Webliography." An e-print of this article, which was published in Reference Services Review, has been retrieved from Digital Scholarship over 63,000 times. Ho's latest project is an investigation of collaborations between research libraries and university presses, which he conducted as part of the Association of Research Libraries' 2007/08 Leadership and Career Development Program. He is a member of the Association of College and Research Libraries' Scholarly Communication Committee. He is also the current Chair of the Association of Library Collections and Technical Services' Collection Development and Electronic Resources Committee.
Ho was formerly the Collections Coordinator at the University of Houston Libraries, where he authored the Transforming Scholarly Communication Weblog. He holds an MA in Communications Studies, an MLIS, and a BA in Humanities.