This research is aimed at building tools and techniques for discovering and accessing the knowledge buried in ETDs, as well as to support end-user services for digital libraries, such as document browsing and long document navigation. First, we review several machine learning models that can be used to support such services. Next, to support a comprehensive evaluation of different models, as well as to train models that are tailored to the ETD data, we introduce several new datasets from the ETD domain. To minimize the resources required to develop high quality training datasets required for supervised training, a novel AI-aided annotation method is also discussed. Finally, we propose techniques and frameworks to support the various digital library services such as search, browsing, and recommendation.