The study aims to examine how artificial intelligence (AI) could potentially affect specific services provided by academic libraries in the near future. To achieve this, the study uses three different Generative AI systems: ChatGPT, Perplexity, and iAsk.Ai. . . . The three AI systems selected for this study represent different AI approaches that can be used in academic libraries. ChatGPT, for example, is a conversational AI system that can provide quick answers to patrons’ queries, while Perplexity is a language model that can assist with tasks such as cataloging and content classification. iAsk.Ai is a natural language processing (NLP) system that can assist with research and reference inquiries.
https://doi.org/10.1080/0194262X.2023.2254814
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