To explore whether artificial intelligence can be used to enhance library services, this study used ChatGPT to answer reference questions. . . Overall ChatGPT’s performance was fair, but it did poorly in information accuracy. It scored the highest when handling facilities and equipment-related questions but the lowest when dealing with e-resources access problems. ChatGPT was weak in answering advanced research questions, complex inquiries, and known item searches relating to a specific local environment, but it could be adopted to enhance library communication with users.
| Artificial Intelligence and Libraries Bibliography |
Research Data Curation and Management Works |
| Digital Curation and Digital Preservation Works |
| Open Access Works |
| Digital Scholarship |
